Privacy Policy

Last Updated: January 24th 2026

Sunbird Cakes (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

Information We Collect

When you interact with Sunbird Cakes, we may collect the following personal information:

• Name

• Email address

• Phone number

• Delivery or billing address

• Order details and preferences

Payments are processed through a secure third-party payment processor. Sunbird Cakes does not store or process credit card or banking information directly.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders

• To communicate with you regarding your orders, including confirmations, updates, and delivery coordination

• To send transactional emails and text messages related to your purchases

• To provide customer support

• To maintain internal records and improve our services

We do not sell, rent, or trade your personal information.

SMS and Email Communications

By placing an order with Sunbird Cakes, you consent to receive transactional text messages and emails related to your order, such as confirmations, reminders, and status updates.

• Message frequency varies by order

• Message and data rates may apply

• You may opt out of text messages at any time by replying STOP

We do not send unsolicited marketing messages without explicit consent.

Data Storage and Security

Customer information is stored securely within our customer relationship management (CRM) system. We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

We may use trusted third-party service providers to operate our business, such as:

• Payment processors

• Website hosting providers

• CRM and communication platforms

These providers only have access to the information necessary to perform their services and are required to maintain appropriate security measures.

Cookies and Website Data

Our website may use basic cookies or analytics tools to ensure proper functionality and understand general website usage. These tools do not collect personally identifiable information beyond what is necessary for site operation.

Your Rights and Choices

You may request to:

• Access your personal information

• Update or correct your information

• Request deletion of your information, subject to legal or operational requirements

To make a request, please contact us using the information below.

Changes to This Privacy Policy

Sunbird Cakes reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Sunbird Cakes

Email: [email protected]

Phone: 435-770-2823